2025 Standards for RTOs - Skills Education’s Standards Hub 4.2

Navigate the Standards

Quality Area 4 - Governance

Effective governance and a commitment to continuous improvement supports the quality and integrity of VET delivery.

Division 1 - Leadership and accountability

Requirements

Standard 4.2

Outcome Standard

(1) Roles and responsibilities of NVR registered training organisation staff and third parties are clearly defined and understood.

Performance Indicators

(2) An NVR registered training organisation demonstrates:

(a) it supports staff members to understand the components of this instrument and any other instrument made under section 185 of the Act, as in force from time to time, which are relevant to each staff members’ role as an employee of the organisation;

(b) it informs staff members of any changes to regulatory or legislative requirements that may affect the organisation’s delivery of services;

(c) it has a system in place for ensuring any third parties meet the requirements of this instrument and any other instrument made under section 185 of the Act, as in force from time to time, and are aware of their obligations under these instruments; and

(d) the roles and responsibilities of persons engaged by the organisation are well-understood and documented, ensuring accountable decision-making.

Risks

Roles and responsibilities are not clearly understood by staff and/or reporting lines do not support the identification, escalation and resolution of compliance risks.
Purchased ‘off-the-shelf’ systems for managing compliance with the Standards are not contextualised to the organisation’s needs.
Identified compliance or integrity risks are not addressed in a timely manner.
Neglecting to ensure that this Standard is applied with sufficient rigour to third parties and their staff, and not maintaining a process for managing risks against the Standards associated with third parties.