2025 Standards for RTOs - Skills Education’s Standards Hub 2.2

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Quality Area 2 - VET student support

VET students are treated fairly and properly informed, supported and protected.

Division 1 - Information

Requirements

Standard 2.2

Outcome Standard

(1) VET students are advised, prior to enrolment, about the suitability of the training product for them, taking into account the student’s skills and competencies.

Performance Indicators

(2) An NVR registered training organisation demonstrates:

(a) taking into account the requirements of the training product – it has procedures in place to review, prior to enrolment, the skills and competencies of prospective VET students, including their language, literacy and numeracy proficiency and digital literacy; and

(b) based upon the outcome of the review – it provides advice to each prospective VET student about whether the training product is suitable for them.

Risks

Not considering the adequacy of prospective students’ language, literacy and numeracy proficiency or digital literacy in the context of the training product they are intending to enrol in
Not considering a prospective student’s individual needs in the context of the training or may result in extension costs for students who are unable to complete within advertised timeframes.