2025 Standards for RTOs - Skills Education’s Standards Hub 2.4

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Quality Area 2 - VET student support

VET students are treated fairly and properly informed, supported and protected.

Division 2 - Training support

Requirements

Standard 2.4

Outcome Standard

(1) Reasonable adjustments are made to support VET students with disability to access and participate in training and assessment on an equal basis.

Performance Indicators

(2) An NVR registered training organisation demonstrates:

(a) VET students are supported to disclose their disability, if the VET student wishes to do so;

(b) reasonable adjustments are made for VET students with disability where appropriate; and

(c) where reasonable adjustments are not appropriate or possible, the reasons why are communicated to the VET student as soon as reasonably practicable.

Risks

Failing to provide students with channels to disclose a disability at enrolment or throughout their student journey.
Not providing an environment where students feel comfortable to declare a disability or request a reasonable adjustment.
Not adequately considering the extent to which reasonable adjustments can be made without jeopardising the integrity of the training product or industry standard.