Skills Education

If you purchased multiple tickets, the system automatically triggers a Zoom registration for you. However, if all of the tickets are claimed by others in your group, your automatic Zoom link will be superfluous and you’ll get a cancellation email.

If the Zoom event was a benefit of Education Matters and/or RPL Matters and your membership lapses, so too does access to the membership benefits and any pre-registrations to Zoom sessions will be cancelled.

You can purchase multiple tickets to the same session at once. Do this by adjusting the quantity required at the checkout. If you just want to buy a single ticket for someone else, select 'this is a gift' at the checkout.

After placing an order, the purchaser for the group will see an order thank you page with options to manage all additional seats. A link will be provided to enrol for themselves (if desired) and to copy and share the link with other intended participants. If the purchaser does not take a seat for themselves, in the case where the tickets are for a live event, the automatic Zoom registration for the purchaser will be reversed.

The purchaser will be able to track how many invites have been redeemed and if necessary, purchase more seats. Intended attendees will have 45 days to redeem their code.

This option is perfect for group bookings and enrolments and/or for businesses that allocate purchasing responsibility to a function such as an administration or trainer support team.

The group booking function is a great way to save time and manage PD for staff. See more about group bookings.

Note that group bookings are currently only available for PD events and learning programs, not any subscription-based product.

If you have 4+ people you want to register for a Skills Education subscription or membership product, please email us and we'll co-ordinate the registrations for you.

If you received a link because someone gifted you a PD session or because your organisation purchased your ticket as part of a group booking, use the invite link to access the course.

You will be taken to the checkout page for that product where you will need to sign in or sign up to access your account and the PD.

You must use your link to redeem the ticket within 45 days.

Our site is set up to be a self-serve option where you can select and pay for sessions you want to attend using the secure checkout.

We do not typically send an invoice as 'pay on invoice' for a single registration to a single PD event.

If you are wanting to register for multiple sessions (5+) at once, in some cases, we may be able to issue an invoice for payment via EFT direct deposit.

Once the payment is verified, we will create your profile if required and enrol you in all of the purchased PD.

If you want to register multiple people (5+) to a single session and you do not wish to use the group bookings option at our secure checkout, email us and we'll raise an invoice for payment via EFT direct deposit.

Once the payment is confirmed, we will create necessary profiles and complete the registrations for the team.

If you want to register multiple people (5+) to multiple sessions, email us and we'll raise an invoice for payment via EFT direct deposit.

Once the invoice is paid, we will create necessary profiles and complete the registrations into the selected PD events.

This process can also be used if you wish to pay by invoice for an annual membership/subscription for 4+ members in the team. Email us to start/renew multiple people in:

• Education Matters
• Education Matters PRO
• Education Matters Elite
• RPL Matters
• VET PD Library Pass

For purchased registrations:
The great news is that included in the ticket price is access to the recording for the set time frame. (Note this is for eligible sessions only – for example, ‘Natters on Education Matters’ are live sessions only for non-members, and this was communicated at time of registration).

Log in to your Skills Education dashboard to view the recording and retrieve any applicable handouts that might be available. Remember that access is time-limited and all registrants are responsible for accessing their purchase within the set, advertised timeframe.

For complimentary registrations:
Free-to-register sessions are free for the live event only, meaning no recording is available unless via a later, paid registration or if the registrant also has an Education Matters membership. This is made clear at time of registration.

Once a free live session has ended, if you missed the event, registrations can be purchased to access the session recording, any handout materials and to trigger a Record of Participation on completion of the PD.

Your registration includes access to the recording for the set time frame (where applicable). A change of mind or schedule does not constitute grounds for a refund. See our Ts and Cs page for further clarification if required.

On occasion, we can offer complimentary registration for live sessions.

As advertised at time of registration and in the post-session follow-up emails from Zoom, sessions with no cost to registrants are a special offer for the live session.

Once the live session is over, a nominal fee is applied. To see the session post-live event, paid registration or Education Matters membership will be required.