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FAQ

  • Can I order tickets for multiple people from my RTO to one event?

    Of course! Our site is set up to have a profile for each participant so a Record of Participation can be issued to support any compliance and/or record of PD requirements. Additionally, for live events, each person attending will have a separate registration in Zoom. This means you each person needs to be registered individually as usual, or for 5+ people from the one organisation, email us and on confirmation of direct deposit on invoice, we'll create the registrations behind the scenes for you

  • I registered but missed the live session - what options do I have?

    The great news is that included in the ticket price is access to the recording for 30 days. Log in to your Skills Education account to view the recording and retrieve any applicable handouts that might be available

  • Do I have to be a 'member' to access special prices?

    No. We don't charge membership fees, instead, offering competitively priced PD to everyone

  • Can I register for someone on their behalf?

    As long as you have their permission to do so, there's no issue at our end for this to happen. Ensure all attendee details (including spelling and punctuation of names) is accurate and you'll be good to go. Be aware that the name and email entered on registration will be issued the Zoom links and Record of Participation

  • Are there discounts for large groups?

    For 15+ registrants from one organisation to the same event, yes, we will issue a specially priced invoice. Like all manual registration requests, once payment is confirmed, we can process the enrolments for you

  • Can I 'reserve' spots in a session / Do you put spots on hold for people?

    Seats for Skills Education events are limited. Registering your ticket is the way to secure your place

  • Do we get a copy of the slides?

    Not always. It depends on what handouts the presenter has prepared for the session. The session replay will be available to view for the nominated timeframe which will allow you to take any extra notes you want to add to supplied handouts

  • Do you take requests for sessions?

    Yes! Our program is built in response to what people tell us they want to / need to know about. If there's a topic you'd like to see covered, and it's not in the current live session schedule or Watch It Now library, let us know

  • Why can't I get in to the session?

    Ensure you check the following:
    1) you have the Zoom client on your computer
    2) you are logging in with the same email as used to register for the session
    3) you are logging into Zoom webinar, not any default meeting setting that might be on your device
    4) you have the correct time.

    All Skills Education sessions are in Australian Eastern Standard Time AEST - (copy and patse this link into your browser)
    https://www.worldtimebuddy.com/?pl=1&lid=2174003,2147714,2158177,2063523&h=2174003&hf=1



We've created this site to be as comprehensive as possible.  If you have a general enquiry, please email us at info@skillseducation.com.au 

Our service standard is to reply to all emails within 2 working days.   

Once registered, all instructions for how to access live webinars are contained in the information attached to the specific event. Please ensure you read these at time of registration as we are unable to provide technical support and cannot respond to emails during a live webinar event.

Please note the terms and conditions for ongoing use of this site.