Terms and Conditions

The following information is important for all users of this site. Please read the information as it relates to the terms and conditions of use - including ongoing use of this site - and by accessing and using the Skills Education website, you are taken to agree and accept our terms.

Live webinar sessions

  • Prices include GST and all other listed inclusions which may include handouts from the presenter but not necessarily inclusive of a copy of the presenter's intellectual property (IP) contained in the slideshow presentation.

  • Ticket sales are non-refundable. If you cannot make the webinar on the day and time listed, you will be able to access the recording for the allocated timeframe.  

  • Payment is due on registration.  

  • Recordings from paid live events are made available for 30 days. Access to the recording will end after this time. It is the responsibility of the attendee to view the recording during this time.

  • Please ensure you enter your full name with correct spelling and capitalisation as this is how it will be entered on your Record of Participation. One registrant per ticket means one Record of Participation will be issued per registration. Requests to re-issue a Record of Participation can be addressed, but will incur a $15 administration fee. Copies will be issued in the original registrant's name once payment is received.

  • Do not share your login details as the fee to attend a live webinar is per one registrant.

  • Please follow the advice to test your connection and Zoom access early as no email support can be provided for 30 minutes prior to, and for the duration of when a session is live.

  • In the event of interruption to internet service which causes a live session to fail, all session attendees will be able to access a recording of the session content. This may be a re-recording of the interrupted session or a recording made specifically to make up for the interrupted session. This will be at the discretion of Skills Education in conjunction with the presenter. Interruption to internet connectivity is outside the control of Skills Education and will not constitute grounds for a refund. 

  • Your inability to access a live session because of personal and/or organisation IT settings will not constitute grounds for a refund.

  • On occasion, we can offer complimentary live sessions. These may be offered at no charge for registrants to the live session. A nominal fee may be applied to these sessions post-event for future registrations to access the recording. This goes toward covering site and administration costs.
     

Pre-recorded sessions

  • Prices include GST and any handouts that may have been provided by the presenter.

  • Ticket sales are non-refundable. 

  • Pre-recorded on demand sessions are available for 14 days unless otherwise stated. Access to the recording will end after this time. It is the responsibility of the attendee to view the recording during this time.

  • In some cases, the Skills Education site will have products for sale whereby the IP is owned by the presenter. These sessions are posted with the express permission of the IP holder.

  • Do not share your login details as the fee to access a pre-recorded session is per one registrant.

 

Pricing and session schedules

  • Prices may change at any time and we are able to action this without notice.

  • Skills Education reserves the right to, at any time, modify or discontinue any course, session or product without notice. In taking any of these actions, Skills Education shall not be liable to anyone.

  • Access to session will only be made available for confirmed payments and access is granted for one person per ticket, whereby 'access' also includes recordings.

  • Requests for payment will be issued in cases where it is identified any person/s other than the paid registrant have accessed the live and/or recorded content.

  • Any discounted tickets must be used according to associated conditions which will include (but not be limited to) terms such as: one discount code per ticket, strict use according to terms and conditions under which the code has been issued, not to be used in conjunction with any other offer or promotion, our right to revoke the code at any time and without notice.

  • In some cases, where approved, an invoice can be issued for registration of multiple attendees from one organisation. Once payment has been confirmed, enrollment and access to session will be triggered.

  • For individuals wanting an invoice issued for company payment, we will accommodate where possible and at our discretion. In lieu of this, our suggestion is to purchase and seek reimbursement through your usual organisational channels.

 

Personal information

We keep a private database of all event attendees. Your personal information is collected so that:

  • We can contact you (if necessary) in relation to the event

  • Records of Participation can be issued

  • We can send your tax invoice and/or receipt of payment

  • We can alert you to other relevant PD events

  • We can send you exclusive invitations and other product notifications

 

Registering for a Skills Education webinar or on-demand session means you consent to being added to the direct marketing mailing lists administered by MAE Projects trading as all Specialised VET Services brands. If you decide to opt out of our marketing communication list, you signal withdrawal from the agreement for the use and access of this site under these terms and conditions, and your account will be removed. Access to paid sessions will remain until the end of the access period. Access to complimentary sessions will be cancelled as you will have unsubscribed to use of, and access to, this site.

In accordance with Australian Privacy Principle 7 - Direct Marketing, MAE Projects does not use or disclose the personal information that it holds about an individual for the purpose of direct marketing, unless: 

  • The personal information has been collected directly from an individual, and the individual would reasonably expect their personal information to be used for the purpose of direct marketing (APP 7.2)

 

MAE Projects, trading as Skills Education, may share personal information about an individual where a product or service association exists with a third party, and the individual is participating in that product or service (APP7.14). In all instances, individuals are given the option to 'opt out' of any direct marketing communications from MAE Projects, and MAE Projects will comply with that request.  

 

Account Maintenance

Skills Education Dashboards
Users need to create an account to access Skills Education PD sessions.  If an account registers no activity for a period of 45 consecutive days, Skills Education reserves the right to remove the account from its enrolments.  This will not impact communications from MAE Projects or its brands as Specialised VET Services.

When a user unsubscribes from communications from Specialised VET Services, this signals withdrawal from the agreement for the use and access of the site and the account dashboard will be deactivated.


Communications Preferences

When an account registers zero engagement for a period of 3 months, the details will be archived and will no longer receive email communications from Specialised VET Services - until such time as another enrolment is processed.

We do not believe in spam-like direct marketing tactics. We prefer to proactively manage communications to minimise ongoing costs.

 

Liability 

Information in Skills Education sessions is not intended as, nor does it replace, any consulting advice targeted to specific individual circumstances.  Information and views expressed by presenters are theirs and not necessarily those of MAE Projects. MAE Projects does not give any warranty nor accept any liability in relation to the contents of any sessions and associated documents presented via Skills Education. If any law prohibits the exclusion of such liability, MAE Projects limits its liability to the extent permitted by law.  You agree to indemnify MAE Projects from any and all loss, liability, claim or demand as a result of your use of this site and affiliated products. These Terms are governed by the laws of Queensland and you submit to the jurisdiction of the courts of Queensland.

Our record keeping is in accordance with Privacy Legislation.  

By registering, you agree to the Terms and Conditions.