2025 Standards for RTOs - Skills Education’s Standards Hub 2.6

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Quality Area 2 - VET student support

VET students are treated fairly and properly informed, supported and protected.

Division 4 - Wellbeing

Requirements

Standard 2.6

Outcome Standard

(1) The wellbeing needs of the VET student cohort are identified and strategies are put in place to support these needs.

Performance Indicators

(2) An NVR registered training organisation demonstrates:

(a) it identifies, by reference to the training product content, the wellbeing needs of the VET student cohort and appropriate wellbeing support services; and

(b) it advises the VET student cohort of the availability of wellbeing support services, and any organisation students can contact, or additional action students can take to support their wellbeing.

Risks

Not having tailored strategies in place to support the wellbeing of your student cohort/s.
Only determining the student cohort’s wellbeing needs at the time of enrolment or not having a system that enables students to discuss their wellbeing needs through their entire training and assessment journey.
Having student wellbeing strategies and support options that are not known or understood by staff.
Not upholding the privacy of students, even if well intentioned, by taking action to address their wellbeing issues without their consent.
Neglecting to appropriately assess third party environments that could negatively impact student wellbeing – for example work placements and supervisory arrangements.
Not having procedures in place to prevent and address instances of abuse, harassment or violence amongst your student cohort.