Ian Whitehouse
Digital Coaching and Consultancy | 888 Fortune Enterprise
About Ian
Ian is an experienced executive and currently the CEO and Managing Director of Digital Coaching and Consultancy Pty Ltd, Digital Coaching and Consultancy (Thailand) PL, and Director of International Business for 888 Fortune Enterprise Pty Ltd.
Ian has worked in a number of other senior roles including as a Director and CEO/PEO of a Registered Training Organisation (RTO), Regional Manager Compliance for the Australian Skills Quality Authority (ASQA), Accredited Business Advisor for Enterprise Services Tasmania and as a Master’s lecturer for the School of Information Systems and Computing and the Faculty of Education at the University of Tasmania.
Ian holds a number of qualifications including in Applied Computing, Education, Management and Leadership and is a Chartered Manager and Fellow of the Institute of Managers and Leaders.
Contact and connect with Ian:
LinkedIn | +61 0421 102 393
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Beyond LLN Testing
CourseIt's a compliance obligation that RTOs offer students adequate support for their course. Explore what this looks like beyond language, literacy and numeracy (LLN) tests
$35
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Complaints and Appeals
CourseThe difference between a complaint and an appeal and how to effectively address both in your RTO
$30
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Developing effective strategies for student retention
CourseJoin this session to hear about some of the contributing factors that impact student retention and how to develop effective strategies to grow your customer base
$30
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Effective third-party arrangements
CoursePartnerships with other organisations to deliver and assess training products can be a cost-effective and efficient business strategy.
$30
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Fit and Proper Person Requirements - Considerations for RTOs
CourseA discussion for RTO owners, managers and key personnel on strategic, practical and sustainable compliance with FPPRs
$30
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How to prepare and execute an internal audit
CourseBuild a culture of systematic QA and continuous improvement in your RTO.
$30
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Inform and protect learners
CourseFind out what Standard 5 means in practice for RTOs
$30
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Recruit and Retain VET Sector Personnel
CourseThe issue of having quality staff for business success is not new and with current shortages, it's more important than ever to recruit and retain the right people
$30
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Say Do Show 1: Thinking about the TAS Differently
CourseThinking about training and assessment strategies differently … the new normal with a focus on integrated systematic practice and self-assurance approaches. Case studies based upon recent RTO and CRICOS provider regulatory experiences.
$30
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Say Do Show 2: It's OK to Ask Why
CourseThese sessions are case studies that are based upon recent RTO and CRICOS provider regulatory experiences (remediation, reconsideration and AAT) and some of the learnings from those experiences. Thinking about audits differently … it's ok to ask why
$30
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Say Do Show 3: Develop and Grow Offshore Training Fee For Service Opportunities
CourseDiscussion on things to consider regarding offering fee for service training in offshore markets
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Say Do Show 4: Off-the-shelf versus bespoke materials
CourseDiscussion about some of the issues, challenges, and opportunities of purchasing training and assessment resources off-the-shelf versus commissioning a bespoke training and assessment product.
$30