What does it mean to ‘properly inform and protect learners?’
Recorded 17 May 2022
Something that every RTO is required to do
The Standards talk about the need for RTOs to ensure “each learner is properly informed and protected”. But what exactly does this mean in practice?
Join Ian Whitehouse as he takes us through the compliance obligations contained in Standard 5 from the Standards for RTOs 2015, and answers the question “what are the common pitfalls my RTO needs to avoid?”
**Although the SRTOs 2015 are referenced, the principles in this session apply to quality operations into 2025
Ian discusses obligations under ESOS Act and National Code 2018, Consumer Law and the Standards for RTOs
Other Details:
- Recorded - May 2022
- Duration - Approx. 70 mins
- Access - 30 days from date of purchase
Past Feedback
Here's what others who watched this session had to say:
- "This was great - very useful to know about extending the obligations on informing beyond simply adhering to Standard 5"
- "Information flowed and was easy to understand"
- "Understanding that Standard 5 is broader than first thought - very useful"
- "Very clear and easy to understand"
