Say Do Show 4: Off-the-shelf versus bespoke materials
Recorded 27 July 2021
The fourth in a series of sessions focused on the principles of “Say Do Show” case studies that are based upon recent RTO and CRICOS provider and regulator experiences and some of the learnings from those experiences.
In session four we look at and discuss some of the issues, challenges, and opportunities of purchasing training and assessment resources off-the-shelf versus commissioning a bespoke training and assessment product.
Change often brings significant challenges in relation to the transitioning of a provider's training products. Whilst we understand that training packages have a life cycle, at present it feels like everything is changing every other day.
Often decisions about what to do about these changes from both a compliance and a provider operational aspect comes down to cash flow and cost related decisions, and as such, many providers take one of two approaches:
Purchase the most affordable off-the-shelf product they can with a view of contextualising once purchased; or
Commission a bespoke product
Both options can offer advantages, and, in this session, we will cover:
A look at some of the advantages and disadvantages between the two approaches
Possible opportunities and economies of scale that might be realised when done well
Aspects of compliance pitfalls that providers need to watch for
The role that industry can play
Examples of approaches some providers have taken recently, both negative and positive
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