Wendy Palmer
Lifelong Learning Practice
About Wendy
Learning Design Strategist | Microcredentials & Digital Learning Expert
Director, Lifelong Learning Practice
Wendy Palmer is an experienced learning design leader who brings over 30 years of expertise in designing, developing, and delivering education across higher education, vocational education, and industry settings. She is the Director of Lifelong Learning Practice, a consultancy focused on innovative learning strategies, microcredentials, and lifelong learning solutions.
Wendy has worked with a wide range of organisations to transform content into clear, purposeful, and engaging learning experiences—whether in face-to-face, online, hybrid, or work-integrated formats. She is passionate about ensuring learning is meaningful, accessible, and aligned with real-world needs, and has led the development of everything from national frameworks to hands-on educator training.
Her workshops offer practical strategies for designing effective short courses, microcredentials, and online programs, with a focus on learner-centred design, digital engagement, and assessment for learning. Wendy regularly works with subject matter experts and trainers to build their confidence and capability in areas such as learning structure, storytelling, learner personas, hybrid delivery, and content curation.
Wendy is also the author of The Lifelong Learning Edge, a popular Substack newsletter that explores how we design for lifelong learners in a digitally enabled world. She brings energy, insight, and real-world relevance to every session she runs.
Most recently, Wendy is hosting the Badge Sandpit - an opportunity to explore the opportunities and practicality of digital credentials in a low-pressure, hands-on way.
Contact and connect with Wendy:
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Badging 101: A Practical Introduction for RTOs
CourseGet a practical introduction to digital credentials: what they are, how they work, & how they can be used to support learner motivation and engagement.
$65
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Beyond Content Delivery: Curating Learning Pathways
CourseHelp students develop skills to find, analyse, & synthesise information independently
$65
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Designing for Learner Centricity: Understanding your audience
CourseExplore how personas capture motivations, barriers, digital confidence, work context, and preferred ways of learning
$65
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Formats That Fit: Exploring types of online learning
CourseOnline learning isn’t a single method, it’s a spectrum. Understand the differences to design efficient, effective learning experiences for students
$65
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Hybrid Learning 101
CourseManage the shift between in-person & online delivery, and how to make the most of both formats
$65
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The power of storytelling in learning design
CourseGreat learning sticks when it feels relevant, human, and emotionally engaging. See practical ways to weave storytelling into your training
$65
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Using Online Tools to Boost Engagement
CourseGet practical strategies & digital tools that bring static content to life, helping learners stay active, connected, and engaged
$65