What Works for LLN was funded under the Workplace English Language and Literacy (WELL) Program by the Australian Government Department of Education and Training. WELL is now closed. 

The WELL programme aimed to assist organisations to train their workers in job-related English language, literacy and numeracy skills. The WELL programme was integrated with vocational training and dedicated to the needs of the workplace, from employers’ and employees’ perspectives (UNESCO, 2013).

There are 33 videos in the What Works for LLN video library and they are grouped into the following three series:

  1. Introduction to LLN (LLN in Training and Assessment)
  2. Practical LLN Tips for Trainers and Assessors (LLN in the Workplace)
  3.  Introduction to Workplace Literacy and Numeracy (LLN in the Workplace) 


More on WELL (noting this is historical information):


All the What Works for LLN videos were produced by Ideas That Work. Copyright for these videos is owned by the Commonwealth of Australia and content is shared under the Creative Commons Attribution-Noncommercial-Share Alike 3.0 Australia Licence which has been applied to this work.

Enjoy the videos. None of these attract a Record of Participation from Skills Education.

The following support files about how to activate live captions and adjust settings for videos on this site are available for download, or you can view short clips on our help page:

LLN in Training and Assessment


Introduction to LLN

1) Why is Language, Literacy and Numeracy so important?
2) What has Language, Literacy and Numeracy got to do with my role as a trainer and assessor?

3) Who needs support with Language, Literacy and Numeracy skills?

4) What are the Language, Literacy and Numeracy skills?

5) What is the Australian Core Skills Framework?

6) How do I know what Language, Literacy and Numeracy skills are required on the job?

7) How do I identify my learners’ Language, Literacy and Numeracy skills?

8) What are the Language, Literacy and Numeracy demands of the training environment?

9) When is specialist Language, Literacy and Numeracy support needed?

Practical LLN tips for trainers and assessors


Introduction to LLN

1) Where to access LLN support

2) How VET and LLN Practitioners work together

3) Team Teaching

4) Choose, customise and develop learning and assessment materials

5) Develop your learners’ reading skills

6) Develop your learners’ writing skills

7) Develop your learners’ speaking and listening skills

8) Develop your learners’ learning skills

9) Develop your learners’ numeracy skills

10) VET practitioners and TAELLN401A TAELLN41 unit

11) Find out about LLN skills of learner group

12) Group of learners with different LLN levels

13) Talking with a learner about LLN needs

14) LLN and assessment

15) LLN and oral assessment

LLN and written assessment

Introduction to workplace literacy and numeracy


LLN in the Workplace

1) What are Language, Literacy and Numeracy skills
2) Workplace literacy and numeracy

3) Identify a problem with workplace literacy and numeracy

4) What you can do about workplace literacy and numeracy

5) Return on investment

6) Key risks when you do not address workplace literacy and numeracy

7) Unitywater Case Study
8) Unitywater Outcomes


Copyright Notice

© Commonwealth of Australia 2015

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CC BY-NC-SA

This work is copyright. Except where otherwise indicated, and save for the Commonwealth Coat of Arms, the Department has applied the Creative Commons Attribution-Noncommercial-Share Alike 3.0 Australia Licence to this work.

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Funded under the Workplace English Language and Literacy (WELL) Program by the Australian Government Department of Education and Training.

The views expressed in this website do not necessarily represent the view of the Minister for Education and Training or the Australian Government. The Australian Government does not give any warranty nor accept any liability in relation to the contents of this work.

ISBN NUMBER 978-0-9870953-3-6

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