Resuscitate online engagement with this prescription for dealing with challenging behaviours

Every teacher/trainer encounters difficult behaviours and situations in their career. The behaviour of a few can have an enormous impact on the whole and as a result can critically injure the success of your programs. These challenges have only amplified with the shift towards more online learning options. 

But wouldn’t it be great to have some sort of trainer’s first aid kit of items to get your sessions out of intensive care!

This session will discuss 11 proven strategies aimed at minimising difficult behaviours when presenting online and will model winning techniques that will help any trainer to create a positive and exciting program for their learners.

 This session will: 

  • Identify common “difficult” student behaviours

  • Develop an awareness of how to minimise the effect of difficult behaviours and situations to the learning of the group

  • Implement strategies that can be used to reduce the effect of difficult behaviours

  • Get your training mojo back!

Session Content

  • 1

    Event information

    • Important information to access the webinar

    • Session Resources

    • Replay of the Recorded Live Webinar

    • Session Feedback

    • Final Steps

About your presenter

Marc Ratcliffe

Marc Ratcliffe is a multi-award-winning trainer, author and education entrepreneur. He is the CEO and founder of MRWED Training and Assessment and has been involved in the VET Sector for more than 25 years. Marc is a strong advocate for "edu-tainment" and believes that learner involvement and fun are integral to student success.

He continues to be an in-demand conference speaker and workshop facilitator, having presented at more than 50 conferences in a dozen countries in the past decade. He has also presented training-related workshops internationally in the UK, North America, Africa and Asia and is one of only two people in Australia certified to deliver Bob Pike’s Train-the-Trainer Boot Camp, the world’s most respected train-the-trainer program.

Contact and connect with Marc:




MRWED on Facebook  |  Marc on Facebook  |  Twitter - @MRWED_CEO

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