Mention the words ‘policy and procedures’ and most people either cringe or roll their eyes at you. When you mention these words or ‘systems’ to an RTO CEO or RTO Manager, the usual response is: “I know I need them for compliance but…”

And often after the “but” comes

  • “I’m too busy”

  • “I don’t have the time”

  • “We’ve got them but they don’t work or no one uses them”

In this session Tamara Simon shares:

  • Why systems are essential (really)

  • Top 3 mistakes when building systems

  • 5 steps to building your SYSTEMS Roadmap for success

  • How to make them user-friendly so they actually work (and people use them)

  • How to identify many simple systems you already have in your RTO – and there’s more than you think

Especially with renewed focus on and expectation of self-assurance, this session is an excellent kick-start to having systems in place to support an overall quality system for your RTO.

Included in the registration for this session are:

  • Participant handouts

  • Access to a recording of the session for 30 days

  • Record of Participation

Past Feedback:

Here's what others who watched this session had to say:

"Sad to say, I may not be very helpful... but in response to what was the best part? .. Pretty much all of it "

"It was quick and each part of it was very useful which is what is required for someone working and very busy"

"Thanks for the clear and simple advice"

This Session

  • 1

    Session Information

    • Replay of the Recorded Live Webinar

    • Session Resources

    • Final Steps

About your presenter

Tamara Simon

Tamara Simon is the founder of Take Another Look, which is the place for professional development which isn't about compliance!

She is also Australia's Only Dedicated RTO Business Coach totally focused on providing professional development and support to people who have roles where they need to manage - people, processes and/or businesses. As part of this, Tamara runs the RTO Business Club targeted at helping RTO Owners and CEOs manage their growing RTO business to create sustainable enterprises.

Tamara is all about the HOW so her sessions are known for practical ideas you can immediately implement and some tough love when needed. 

Her energy and understanding of the challenges and unique considerations for anyone running an RTO as they manage time, staff, systems and compliance AND growing the business is evident in her stories and ability to problem solve on the go.

With 24 years of VET and business management experience including FITAB’s CEO, Tamara’s mantra is “if you don’t like compliance and don’t like change, then don’t work for an RTO or be one”.

Tamara has provided numerous firsts for the VET sector including:

  • Her acclaimed RTO business book: The Five Little RTO Pigs
  • RTO Grow - Australia’s Only PD Program providing information and tools to manage and grow an RTO business (12 modules)
  • RTO Business Club - This club is for anyone who:
    • owns an RTO
    • runs an RTO
    • wants to own or run an RTO

Tamara’s leadership was recognised as a Queensland Finalist in the Telstra Young Business Women’s Awards and IML’s Excellence Awards; and receiving QITC’s ‘Leadership in VET’ Award.

Contact and connect with Tamara:




Facebook  |  RTO Business Group on LinkedIn  |  Twitter - @TheBSI4U

See all sessions by Tamara